I am a Senior Manager with MCIS ZURICH and confirm that if you hand over the keys of your car for someone to take care example :-
Car Wash, Car Park and on your return if the Car is 'taken' away, Insurer will not pay for the 'Loss'.
Regards,
K.Arumugam
Regional Manager
GBD Region 2
MCIS ZURICH INSURANCE BHD
Wisma MCIS ZURICH
Jalan Barat, 46200 Petaling Jaya
DID 03 7652 3810
Fax 03 7954 4287
email: aru.kannusamy@mciszurich.com.my
homepage: www.mciszurich.com.my
CAR INSURANCE CLAIM VOID...
PLEASE READ STORY. BEWARE !!!
This is a real story, my nephew told me, & I would like to share with all of you. Be careful, if u have the habit of sending your car for car wash or similar matter (car jockey etc) while in shopping complex...
Two weeks ago my nephew sent his Toyota Harrier for car wash in the car park of Bangsar Shopping Complex while he had an appointment there. He handed the car keys to the car wash people and left the car park for his appointment.
After the appointment he went to collect his car, & the car wash people told him that his car had been collected. How CAN??? After a prolonged argument without any results, he had no choice, but to make a police report... and follow up by insurance claim...
Insurance company rejected his claim because the reason is the car was not stolen, the point of contention was why did he hand over the car keys to someone unknown, and why did he not wait there till the car washing was finished...???
So, be careful next time. If you really need to send your car for car wash, better stay there and wait for your car, if not, this may happen to you...
ALWAYS GET AN OFFICIAL RECIEPT LIKE YOU DO WHEN YOU SENT YOUR CAR FOR SERVICING AT HONDA, PROTON, TOYOTA... DON'T PLAY THE FOOL.